Reviews
angieslist.com/review/4843647 |
![linda pietro's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
![jenn pascua's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
I just wanted to thank one of your servicemen Mike again, for stopping to assist me with my flat tire this cold morning. Very kind indeed! It was freezing but he got it done safe! I appreciate you!
![Lonnie Peterson's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Logan was great! The office staff was amazing at helping me through some hurdles with my home warranty company! Definitely recommend them!
![Gary Carlson's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Just had my A/C unit replaced by ACI. From the service group to sales and installation— all top shelf. Thank you ACI!!!
![Hannah Jongeward's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
We have used ACI a few times now and have quickly learned to request Casey for our services. He is the BEST! Attentive, educated, knows what he's doing. We only ask for him when we have them come out now.
![Justin's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
ACI northwest did a fantastic job. We had been experiencing issues with our heating/air conditioning not working properly. Having a heat pump, the heat and air conditioner works through the one unit. However as the switching valve refused to switch to air conditioning, the unit would blow out hot air. This had been ongoing for over a year.
Upon contacting ACI northwest, they were quick to send out a technician to access the issue. Since our unit is old, replacing it was the best recommendation.
It has now been 3 days since Logan, from ACI northwest came and installed the new heat pump. The quality of the new unit was amazing; a brand new 2022 model.
Logan, was professional sharing the steps he was taking to remove the old unit, and install the new one. He arrived right on time, and thoroughly got the unit installed.
Making sure everything was performing properly, he tested the unit. When he discovered there was a response issue, he continued to troubleshoot and then retested the unit.
He should me what the variance between heating and cooling should be (20 degrees), with our unit measuring 21 he had done an exceptional job.
I appreciate the hard work at getting the unit, installing it, and patiently confirming that it was performing properly. The professionalism made me a very satisfied customer.
![Rick Dasch's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Eric did an outstanding job of troubleshooting an issue that we've had on the heating system since we purchased the house six years ago and that another heating company in Post Falls couldn't fix. He did the maintenance on it very personable and did everything that we thought was above and beyond great service thank you!!
![cecil subastian's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Very competitive rates quick response time , replaced control modual on 26 year old furnace, work was done on time with excellent cutomer service , would use them again
![Joe James's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Awesome job
![Mark Alice's Profile Image](https://d3cnqzq0ivprch.cloudfront.net/prod/css/images/default-profile.png)
Logan came out and helped make sure our HVAC was running properly. He was quickly able to identify the problem and get it fixed. Thanks for your help!